I WANT IT!

SHIPPING – WHAT TO EXPECT

In stock items are processed within 2 business days; monogrammed/customized items may take up to 5 business days to be completed.  Please note posted holiday deadlines.  Orders are shipped via USPS 1-3 day mail services and include tracking information.  We ship to the United States, Canada, the United Kingdom, and Australia. Free local delivery to 31401, 31405, & 31406.

PEACE OF MIND

DAMAGES, EXCHANGES, REFUNDS, & CANCELLATIONS

Your satisfaction is paramount to us. If you are unhappy with your order for any reason, please contact us at hello@lovenmoxie.com or use the contact form below, within 10 business days of receiving your package so we can resolve any issues to your satisfaction.

If after contacting us and an exchange or refund is agreed upon, the item(s) must be returned to us within 10 business days at buyer’s expense. In addition, please make sure to obtain a tracking number and return items in their original packaging and condition.  Original shipping fees are not refunded. Custom and monogrammed items are not generally eligible for exchange or refund. However, if there is a mistake or the item is damages please contact us at hello@lovenmoxie.com and we'll make it right.

Due to quick processing times, cancellations are not possible.

need to get a hold of us? just fill out this form and we'll be in touch within 24 hours - probably sooner.