Your satisfaction is paramount to us. If you are unhappy with your order for any reason, please contact us at hello@lovenmoxie.com or use the contact form below, within 10 business days of receiving your package so we can resolve any issues to your satisfaction.

If after contacting us and an exchange or refund is agreed upon, the item(s) must be returned to us within 10 business days at buyer’s expense. In addition, please make sure to obtain a tracking number and return items in their original packaging and condition.  Original shipping fees are not refunded. Custom and monogrammed items are not generally eligible for exchange or refund. However, if there is a mistake or the item is damages please contact us at hello@lovenmoxie.com and we'll make it right.

Due to quick processing times, cancellations are not possible.